At Cookleads, 1 credit gets you a full lead — a verified mobile number and an email. The mobile number is guaranteed. If a lead has a valid mobile but no email, 1 credit is still used. No credit is used for leads with only an email and no mobile.

Bulk Upload lets you enrich a CSV or extract multiple contacts from LinkedIn/DIN at once. It's great for saving time and building large prospect lists quickly.

We use a mix of AI + human verification to ensure high accuracy, with a priority on valid, working mobile numbers. While no source is 100% perfect, we consistently aim to be the most reliable.

If you get an invalid mobile number (e.g., landline, Out Of Service), report it. We’ll verify and refund your credit within 1 minute to 7 days. This guarantee applies to mobile numbers only, not emails.

You can report and get a refund for up to 10% of your total credits per year (e.g., 1,000 credits → max 100 refundable leads). We offer this policy to protect you, but please note that repeatedly reporting valid numbers may lead to a temporary account suspension.

Yes, you can cancel your subscription anytime from your Account Settings. Your plan will remain active until the end of the current billing cycle, and you can use your remaining credits until then. Cancellation takes effect after your current plan period ends.

If your subscription is active, credits roll over to the next month. If you cancel your subscription, your credits will reset to 0 at the end of your plan cycle and cannot be carried forward.

You can reach us via email at info@cookleads.com or through the Live Chat available inside your Cookleads dashboard.